“We want to deliver the best possible service to Abode Group guests, and we believe the best way to do this is to deliver exceptional training to our staff,” said Abode Group General Manager, Rien Donkin.
“More than that, we know that keeping our staff is an important part of the approach, in an industry with traditionally high turnover. So, three years ago we started a dedicated training program that enables people to improve their skills and experience through a combination of work and study.
“Some of our trainees are the first in their family to go on to tertiary education. It is so rewarding to see the pride and achievement they feel from completing their training.
“The Abode Academy has undoubtedly helped retain staff, and those staff in turn encourage others to participate in the Academy. Nearly one third of our staff members have completed training since the Academy’s inception in 2014.”
“CIT is proud to partner with Abode Academy and welcome its support for young Canberrans on their vocational education journey to a career in hospitality,” CIT CEO Leanne Cover said.
“We wish today’s graduates all the best for their futures and look forward to continuing our highly successful vocational education partnership with Abode Group, one of Canberra’ leading businesses throughout 2017.”
In a message to the graduates, Assistant Minister for Vocational Education and Skills, Karen Andrews said it was one of the highlights of her role to see people complete the training that would provide them with the skills to put them on the path to a rewarding job and career.
“I congratulate all those graduating at Certificate 3 or Certificate 4 level in Hospitality. I wish all of you well in your future careers that will follow as a result of the hard work you’ve put in to your training. You are now proof of the value of vocational education.
“I also acknowledge the Abode Group and the work being done in conjunction with the Canberra Institute of Technology, to boost the skills of its workforce and develop their careers. This in-house vocational training is a terrific innovation and a great commitment to the people who work here.”
The Abode Group is Canberra’s largest chain of hotels, currently operating four properties (Woden, Narrabundah, Tuggeranong and Gungahlin), and with three under development in Murrumbateman, Kingston and Braddon, and further properties planned for Belconnen and the Kingston Foreshore.
The Abode Academy is an innovative in-house vocational training program launched by Abode Hotels in 2014 to enable employees to further develop their careers. Now delivered in conjunction with the Canberra Institute of Technology, Abode Academy is a comprehensive training model that aligns with each employee’s needs, experience and aspirations. Abode Academy motivates and inspires staff members by providing them with the training and knowledge they need to succeed, while recognising the importance of their role to the organisation. Working with an accomplished team of learning and development professionals delivering first-class hospitality training at CIT ensures Abode Group will always provide the highest level of service for all guests.
The first group of 10 students successfully graduated from the program in May 2016 each with a Certificate III in Hospitality [SIT30616], and the 2017 graduation will see graduates in cert III and cert IV qualifications.
Australian Government User Choice funding supports the Certificate III in Hospitality SIT30616 and Certificate IV in Hospitality SIT40416 training. Our RTO is CIT (RTO registration number: 0101).